Shipping policy
Shipping policy
It's important to start by clarifying to customers that your order processing times are separate from the shipping times they see at checkout.
All orders are processed , shipped and delivered within 1 to 7 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Domestic Shipping Rates and Estimates For calculated shipping rates:
Shipping charges for your order will be calculated and displayed at checkout.
Free local delivery is available for orders over R500/- within [ UNDER 5KM]. For orders over 5KM , we automatically calculate using our shipping carrier at the checkout depend on the order volume , weight and address you can find it at checkout before placing order . Deliveries are made from same day locally or shipped accordingly . We will contact you via text message with the phone number or email you provided at checkout to notify you on the day of our arrival.
In-store pickup
You can skip the shipping fees with free local pickup at [list the locations where in-store pickup is available]. After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pick up within 1 to 2 business days. We will send you an email when your order is ready along with instructions. Our in-store pickup hours are [store hours] on [available days of the week]. Please have your order confirmation email with you when you come.
International Shipping
We offer international shipping to the following countries: [USA,EUROPE,UK,CANADA,AUSTRALIA,NEWZEALAND]. Shipping charges including delivery for your order will be calculated and displayed at checkout.
for international shipping since expectations and deliveries can vary greatly depending on the destination
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. [M/S MOMS PICKLES] is not responsible for these charges if they are applied and are your responsibility as the customer.